The Surgery @ 9 Alloway Place
The Surgery 9 Alloway Place AYR Ayrshire KA7 2AQ
Tel: 01292 611835
Fax: 01292 284982
Out of Hours: 111
Welcome to 9 Alloway Place. Call us on 01292 611835 from 8.30 am - 5.30 pm. Call 1 1 1 when the Surgery is Closed. Are you Ready for Winter. We are closed on 25th and 26th December, 1st and 2nd January. Please check your medication and only order what you need. Wishing all our Patients, Visitors and Colleagues a very Merry Christmas!

Prescriptions

Requests for prescriptions can be made:

  • Online via the Patient Access LINK or directly www.patientaccess.com (Registration Required)
  • By handing in your re-order form at reception/Face to Face request
  • By telephoning the surgery - between 10:00 am and 2.00 pm. Prescription requests will not be taken by telephone outwith these times.

Prescriptions will be ready for collection two working days after ordering.  If you have any "special request" prescriptions we will ask the Doctor for this and inform  you if there is a problem.
Please do not block our telephone lines by telephoning to ask if a prescription is ready. 

Several of the local chemists offer a daily collection service – please let us know which chemist you wish your prescriptions to go to. In some cases the chemist can also deliver your medication to your home – we understand there may be a small charge for this service.  Your chemist will be able to advise you.

Arrangements can also be made to post out repeat prescriptions by your providing the Surgery with Stamped Addressed Envelopes (SAE).

Please note that prescription requests issued by the hospital will normally be ready for collection after two working days.  The hospital will inform us if the prescription is required earlier.

Medication Reviews

Patients on repeat medication may be asked to see a doctor, or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescription requests. 

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