The Surgery @ 9 Alloway Place
The Surgery 9 Alloway Place AYR Ayrshire KA7 2AQ
Tel: 01292 611835
Fax: 01292 284982
Out of Hours: 111
Welcome to 9 Alloway Place. Call us on 01292 611835 between the hours of 8.30 am - 5.30 pm. Our dedicated and caring Admin Team may ask you to answer a few questions to ensure you are directed to the most appropriate Healthcare Professional. Our Team consists of the GP Partners, GP Trainees, Practice Nurses and Pharmacists as well as Mental Health practitioners. We close between 1-2 pm on Tuesdays for development and training.

  Patient Access  Empowering Patients Healthcare
                                                    @ 9 Alloway Place

Temporary Notice :  The System will be DOWN from Tuesday 30th October for upto one week due to the Practice receiving a new IT Server.  We apologise for any inconvenience caused.  

Patient Access connects Patients with the Practice Patient System and is a safe and secure way of ORDERING PRESCRIPTIONS AND VIEWING, BOOKING AND CANCELLING APPOINTMENTS at a time convenient to you, 24 hours per day, 7 days per week. 

What is Patient Access?

Patient Access is a service provided by our clinical patient system, EMIS, that allows you to access the Practice online. Patient Access allows you to:

  • Book and cancel appointments
  • Order repeat medication

How do I register?

You can register for Patient Access by firstly visiting your practice in person and requesting a registration form which will enable you to set up a full account. You will be given a unique personal code.  This needs to be requested when you visit the practice. Once you have the form you can then enter the details into the online registration screen. ON THE LEFT OF THE SCREEN.
This is found by visiting the following link:

How do I book appointments?

There is a link called Book an appointment in the Appointments section of the home page after you have signed into Patient Access. To view a video on this please click here.

How do I order a repeat prescription?

There is a link called Make a request in the Repeat Prescriptions section of the home page after you have signed into Patient Access.

Prescriptions will be ready 48 hours from ordering, however, please take note that we will retrieve your request upon opening if you are ordering over a weekend or during bank holiday closure.

Patient Access - FAQ / General Help

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